According to reports, a startup named Kytch made a device that fixed the storied issues that were going on with McDonalds’ ice cream machines. The machines worked successfully, for a period of time. However, the start-up is now suing McDonald’s for $900 million, claiming the fast-food chain ruined their business.
The lawsuit was filed in Delaware federal court and accused McDonald’s of stealing Kytch’s technology to reserve engineer and create their own product. The brand alleges the move was part of a “repair racket” worth millions of dollars.
Kytch also accused McDonald’s of publishing “deceptive ads” in 2020, saying Kytch Solution technology was a safety hazard. According to the founders, the solution was launched in 2019, who said the machine “adjusts settings hidden deep in the machines, which can prevent outages before the machines can detect an error.” Kytch called out Taylor Company in their lawsuit, saying the company teamed up with Mcdonald's to make their own competitive product. Along with that, Kytch noted they uncovered a designed flawed code that caused machines to malfunction while trying to unlock the “cryptic” soft-serve dispensers from Taylor.
Kytch noted they lost millions of dollars due to the “false” claims from McDonald’s about their device allegedly causing safety issues. In the lawsuit, the brand said, “By contrast, Taylor has continued to rake in $75 million in annual revenue from its repair racket at McDonald’s.” Check back for more updates.
source: Business Insider
